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TAC: Professional Development Recordings and Resources

TAC link to Professional Development Recordings and Resources.

VelgCast: Processing Transitioned Students

An overview of how to process transitioning students and guidance on the data required for entry into the student management system

NCVER: Provision of foundation skills training by community education providers in regional Australia 2021

NCVER link to report into foundations skills training in regional Australia.

Practice Guide - Credential Policy

ASQA's Practice Guides must be read alongside the relevant legislation to ensure regulatory obligations are fully met, and providers should also consider the policy intention of the revised Standards.

ASQA: Guide—Developing assessment tools (2021)

This guide is designed to assist registered training organisations (RTOs) and their assessors to develop practical assessment tools.

VRQA 2023 Client and stakeholder research report (2024)

The results from the 2023 client and stakeholder research indicate most clients and stakeholders continue to be supportive of the VRQA's performance and its role.

Complaints: Good Practice Guide for Public Sector Agencies September 2016

This guide aims to help you and your agency handle complaints well. It outlines the guiding principles and practical steps involved in the three key stages of good complaint handling.

VRQA: 2022 Client and Stakeholder Satisfaction Research Report (2023)

The results from the 2022 client and stakeholder research indicate most clients and stakeholders continue to be supportive of the VRQA's performance and its role.

Feedback Analysis template: Learner Engagement and Employer Satisfaction

An example template for feedback analysis

Practice Guide - Wellbeing

ASQA's Practice Guides must be read alongside the relevant legislation to ensure regulatory obligations are fully met, and providers should also consider the policy intention of the revised Standards.

Skills Tasmania: Training Packages with approved nominal hours

Skills Tasmania website link to the Training Packages with approved nominal hours

IBSA: Checklist for Assessment Tool Design, Development, Review and Trial (2016)

Innovation Business Skills Australia (IBSA) checklist that can be used when designing, developing and reviewing assessment tools

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