As a Member you get access to over 20 hours of additional recorded webinar content.
7:30am - 8:30am Arrival at Venue (Registration) |
8:30am - 8:45am Official open and Welcome |
8:45am - 9:15am ASQA Update |
9:15am - 9:35am Jobs Skills Australia (JSA) |
9:35am - 10:00am House Keeping & Platinum Sponsor address |
10:00am - 10:30am Morning Tea and Networking |
10:40am - 12:10pm
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Interactive / Hands on
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An Awesome Foursome's Guide to PD that Sticks
Dr. Deniese Cox, Kerri Buttery, Chemène Sinson, Kay Schlesinger |
Compliance
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New Standards for RTOs: The Hard Parts!
David Garner |
AI/Online
|
Harness the Power of AI to Transform Your Training Practices
Marc Ratcliffe |
Student Support
|
Outside the Lines: Celebrating Neurodivergent Strengths
Will Wheeler, Dr Natasha Arthars, Gemma Mclean, Josh Michel |
Training/Facilitation
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Two Communication Foundations You Need to Master
Tony Kirton |
VETDSS
|
Framing Success: A Governance Blueprint for Quality VET in Schools
Kevin Ekendahl & Matthew Dale |
12:15pm - 1:15pm Lunch and Networking |
1:25pm - 2:25pm
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Student Engagement
|
Engaging your Learners: 6 Practical, Interactive Activities
Kay Schlesinger |
Government / Regulator
|
Session details coming soon!
ASQA Representative |
Assessment
|
Assessment Mapping: A Deep Dive into Compliance and Best Practice
Sarah Pavy |
Jobs & Skills Councils
|
TBC
Unknown |
AI/Online
|
Unlocking the Power of Prompting Using the CRUST Method
Marc Ratcliffe |
Leadership / Management
|
Authentic Leadership in a Rapidly Changing Sector
Brooke Lombard |
2:35pm - 3:20pm
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Jobs & Skills Councils
|
TBC
Unknown |
AI/Online
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Cutting Through the AI Noise
Toby Jones |
Jobs & Skills Councils
|
TBC
Unknown |
Student Engagement
|
Designing Dynamic Training Programs for Student Success
Jeff Irvine |
Compliance
|
Determining Digital Literacy Requirements for Training Products
Kerri Buttery |
Research / Case Study
|
Self-Assurance and Academic Governance: From Compliance Challenged to Awards
Mark Croft |
3:30pm - 4:00pm Afternoon Tea and Networking |
4:10pm - 5:00pm
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Student Engagement
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From Walls to Bridges: Building Connections with Learners
Nic Thomas |
Compliance
|
Am I an RTO Outlaw?
Angela McGregor, Peter Doukas |
Government / Regulator
|
Department of Employment and Workplace Releations (DEWR)
Invited |
AI/Online
|
AI in Education: Ethical, Strategic, and Practical Insights for Transforming Assessment and RPL
Sharaf Goussous |
Assessment
|
Standard 1.4 in Practice: Applying the new Rules of Evidence and Principals of Assessment
Coleen Rivas |
Interactive / Hands on
|
Embracing Cultural Diversity: Enhancing Students' Journeys and Painting a Positive VET Future
Josh Michel |
5:15pm - 8:15pm Welcome Function |
7:30am - 8:30am |
Arrival at Venue (Registration) |
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8:30am - 8:45am |
Official open and Welcome |
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8:45am - 9:15am |
ASQA Update Saxon Rice, Chief Executive Officer at Australian Skills Quality Authority (ASQA) |
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9:15am - 9:35am |
Jobs Skills Australia (JSA) Professor Barney Glover, AO - Commissioner, Jobs and Skills Australia |
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9:35am - 10:00am |
House Keeping & Platinum Sponsor address |
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10:00am - 10:30am |
Morning Tea and Networking |
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Interactive / Hands on
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Compliance
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AI/Online
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Student Support
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Training/Facilitation
|
VETDSS
|
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10:40am - 12:10pm |
An Awesome Foursome's Guide to PD that Sticks
Dr. Deniese Cox, Kerri Buttery, Chemène Sinson, Kay Schlesinger |
New Standards for RTOs: The Hard Parts!
David Garner |
Harness the Power of AI to Transform Your Training Practices
Marc Ratcliffe |
Outside the Lines: Celebrating Neurodivergent Strengths
Will Wheeler, Dr Natasha Arthars, Gemma Mclean, Josh Michel |
Two Communication Foundations You Need to Master
Tony Kirton |
Framing Success: A Governance Blueprint for Quality VET in Schools
Kevin Ekendahl & Matthew Dale |
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12:15pm - 1:15pm |
Lunch and Networking |
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Student Engagement
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Government / Regulator
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Assessment
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Jobs & Skills Councils
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AI/Online
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Leadership / Management
|
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1:25pm - 2:25pm |
Engaging your Learners: 6 Practical, Interactive Activities
Kay Schlesinger |
Session details coming soon!
ASQA Representative |
Assessment Mapping: A Deep Dive into Compliance and Best Practice
Sarah Pavy |
TBC
Unknown |
Unlocking the Power of Prompting Using the CRUST Method
Marc Ratcliffe |
Authentic Leadership in a Rapidly Changing Sector
Brooke Lombard |
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Jobs & Skills Councils
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AI/Online
|
Jobs & Skills Councils
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Student Engagement
|
Compliance
|
Research / Case Study
|
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2:35pm - 3:20pm |
TBC
Unknown |
Cutting Through the AI Noise
Toby Jones |
TBC
Unknown |
Designing Dynamic Training Programs for Student Success
Jeff Irvine |
Determining Digital Literacy Requirements for Training Products
Kerri Buttery |
Self-Assurance and Academic Governance: From Compliance Challenged to Awards
Mark Croft |
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3:30pm - 4:00pm |
Afternoon Tea and Networking |
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Student Engagement
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Compliance
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Government / Regulator
|
AI/Online
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Assessment
|
Interactive / Hands on
|
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4:10pm - 5:00pm |
From Walls to Bridges: Building Connections with Learners
Nic Thomas |
Am I an RTO Outlaw?
Angela McGregor, Peter Doukas |
Department of Employment and Workplace Releations (DEWR)
Invited |
AI in Education: Ethical, Strategic, and Practical Insights for Transforming Assessment and RPL
Sharaf Goussous |
Standard 1.4 in Practice: Applying the new Rules of Evidence and Principals of Assessment
Coleen Rivas |
Embracing Cultural Diversity: Enhancing Students' Journeys and Painting a Positive VET Future
Josh Michel |
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5:15pm - 8:15pm |
Welcome Function |
8:00am - 8:30am Arrival at Venue (Registration) |
8:30am - 9:00am Welcome to Day 2 |
9:00am - 10:00am Motivational Speaker |
10:05am - 10:35am Morning Tea and Networking |
10:45am - 12:00pm
|
Student Support
|
The Future of Inclusive VET: Strategies for Supporting Diverse Learners
Aimee Yow, Julie Van Belkom, Kevin Ekendahl |
Jobs & Skills Councils
|
Jobs and Skills Council Collaboration Panel
Unknown |
AI/Online
|
Build-a-bot Workshop (BYOD Session)
Toby Jones, Kerri Buttery, Paul Pellier |
AI/Online
|
Proven Practice: Research-Backed Strategies That Actually Work
Dr. Deniese Cox, Shaun Radford |
Leadership / Management
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Painting our Future – Leading Creativity: Parameters not Prescription
Rod Matthews |
Compliance
|
Using Workplace Documents to Meet Compliance with RTO Standards
Gabrielle Deschamps, Pamela Simon |
12:10pm - 12:55pm
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Jobs & Skills Councils
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Mapping the Learning and Organisational Development Ecosystem that Enables Delivery of VET
Ben Mallinson, Milan Orgad |
Student Engagement
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What's Going on Below the Surface? Discovering Social Interaction Mechanisms
Craig Butler |
Compliance
|
Trainer & Assessor Requirements
Angela McGregor |
Student Support
|
Boosting Foundation Skills: Supporting Students Without Making Life Difficult!
Jo Medlin |
Jobs & Skills Councils
|
TBC
Unknown |
VETDSS
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Your Career: The Home of VET Course, RTO and Alumni Ambassador Information
Sam Schischka |
1:00pm - 1:50pm Lunch and Networking |
2:00pm - 3:00pm
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Assessment
|
Assessment Development: Finding the Balance Between Compliant and User- Friendly
Pia Pynnonen |
Government / Regulator
|
Session details coming soon
ASQA Representative |
AI/Online
|
AI-Powered Socratic Tutors: A Game Changer for Personalised Learning in VET
Sarah Phillips, Kerri Neven |
Leadership / Management
|
Strengthening RTO Cyber Security
Matt Hunter |
Student Support
|
Application of the 8 Ways of Aboriginal Learning to Support Students with Diverse Needs
Rachel Leigh Taylor |
Interactive / Hands on
|
Regulating Brains and Bodies for Optimal Learning
Feren Yen |
3:05pm - 3:35pm Afternoon Tea and Networking |
3:40pm - 4:25pm
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Jobs & Skills Councils
|
TBC
Unknown |
Compliance
|
I'm a Consultant: Ask me Anything!
David Garner |
Training/Facilitation
|
Bringing Classrooms to Life with Your Unspoken Superpower
Melissa Huikeshoven |
Student Support
|
Student Support & Wellbeing – Creating a Culture of Success in Your RTO
Angela Connell-Richards |
Leadership / Management
|
Making Your Point in a Noisy Room: How to Engage with New Stakeholders
The Honourable David Elliott |
Jobs & Skills Councils
|
TBC
Unknown |
8:00am - 8:30am |
Arrival at Venue (Registration) |
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8:30am - 9:00am |
Welcome to Day 2 |
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9:00am - 10:00am |
Motivational Speaker |
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10:05am - 10:35am |
Morning Tea and Networking |
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Student Support
|
Jobs & Skills Councils
|
AI/Online
|
AI/Online
|
Leadership / Management
|
Compliance
|
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10:45am - 12:00pm |
The Future of Inclusive VET: Strategies for Supporting Diverse Learners
Aimee Yow, Julie Van Belkom, Kevin Ekendahl |
Jobs and Skills Council Collaboration Panel
Unknown |
Build-a-bot Workshop (BYOD Session)
Toby Jones, Kerri Buttery, Paul Pellier |
Proven Practice: Research-Backed Strategies That Actually Work
Dr. Deniese Cox, Shaun Radford |
Painting our Future – Leading Creativity: Parameters not Prescription
Rod Matthews |
Using Workplace Documents to Meet Compliance with RTO Standards
Gabrielle Deschamps, Pamela Simon |
||||||||||||
Jobs & Skills Councils
|
Student Engagement
|
Compliance
|
Student Support
|
Jobs & Skills Councils
|
VETDSS
|
|||||||||||||
12:10pm - 12:55pm |
Mapping the Learning and Organisational Development Ecosystem that Enables Delivery of VET
Ben Mallinson, Milan Orgad |
What's Going on Below the Surface? Discovering Social Interaction Mechanisms
Craig Butler |
Trainer & Assessor Requirements
Angela McGregor |
Boosting Foundation Skills: Supporting Students Without Making Life Difficult!
Jo Medlin |
TBC
Unknown |
Your Career: The Home of VET Course, RTO and Alumni Ambassador Information
Sam Schischka |
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1:00pm - 1:50pm |
Lunch and Networking |
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Assessment
|
Government / Regulator
|
AI/Online
|
Leadership / Management
|
Student Support
|
Interactive / Hands on
|
|||||||||||||
2:00pm - 3:00pm |
Assessment Development: Finding the Balance Between Compliant and User- Friendly
Pia Pynnonen |
Session details coming soon
ASQA Representative |
AI-Powered Socratic Tutors: A Game Changer for Personalised Learning in VET
Sarah Phillips, Kerri Neven |
Strengthening RTO Cyber Security
Matt Hunter |
Application of the 8 Ways of Aboriginal Learning to Support Students with Diverse Needs
Rachel Leigh Taylor |
Regulating Brains and Bodies for Optimal Learning
Feren Yen |
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3:05pm - 3:35pm |
Afternoon Tea and Networking |
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Jobs & Skills Councils
|
Compliance
|
Training/Facilitation
|
Student Support
|
Leadership / Management
|
Jobs & Skills Councils
|
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3:40pm - 4:25pm |
TBC
Unknown |
I'm a Consultant: Ask me Anything!
David Garner |
Bringing Classrooms to Life with Your Unspoken Superpower
Melissa Huikeshoven |
Student Support & Wellbeing – Creating a Culture of Success in Your RTO
Angela Connell-Richards |
Making Your Point in a Noisy Room: How to Engage with New Stakeholders
The Honourable David Elliott |
TBC
Unknown |
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Session overview coming soon!
This session has been designed to allow delegates an opportunity to tap into the expertise of a compliance consultant and expert, and to network with others.
As an attendee YOU get to help shape this session!
Ask David anything! Get your burning compliance questions answered!
You'll also get to participate in positive discussions, share ideas, thoughts and concerns with likeminded practitioners.
David Garner is the Principal Consultant at [consult dg] and provides advice, development and research to the VET sector. He has worked in a variety of compliance related roles for over 15 years. He also currently works in staff roles for two RTOs delivering a range of courses to overseas students in Sydney, Melbourne and Perth.
Most recently, as the General Manager Regulatory Operations for the Australian Skills Quality Authority, David was responsible for implementing ASQA’s regulatory strategy nationally.
David was also Director, Training Quality, in the Queensland Department of Education and Training. Prior to joining the Queensland department in 2005, David worked in and managed training providers for many years. David also has been active in sports administration for over 30 years.
What makes some lessons unforgettable while others struggle to keep students engaged?
In this session, we’ll explore the hidden tools educators have at their disposal - voice, presence, and delivery - to transform learning experiences.
Through a mix of storytelling, psychology, and practical techniques, attendees will discover how small shifts in communication and classroom dynamics can significantly impact student engagement. Expect an interactive session with thought-provoking discussions, real-world examples, and a simple yet powerful takeaway you can apply immediately.
Whether you teach in-person or online, this session will give you fresh insights into creating a classroom environment where students are not just present - but truly engaged.
Mel is a passionate IT educator with over 12 years of experience in making technical learning engaging and impactful. Holding a Bachelor of Computer and Information Science, Diploma in Vocational Education and Training, and a Graduate Diploma in Education Studies (Digital Learning), She specialises in innovative teaching strategies that enhance student motivation and participation using abilities/skills within us as educators rather than over-relying on technology
At the National VET Conference 2025, Mel will share how vocal communication skills can transform teaching effectiveness. Drawing from techniques used by professional speakers, she will demonstrate how simple, yet powerful techniques can inspire an enthusiasm for learning, build confidence, and create dynamic learning experiences. Inspired by keynote presenters worldwide, Mel combines storytelling, vocal techniques and positive psychology to help educators engage students, manage classroom energy, and make learning stick.
Committed to lifelong learning and educator development, Mel looks forward to empowering VET professionals with subtle yet powerful tools that shape how we teach.
Supporting student success goes beyond delivering training—it requires a proactive approach to student wellbeing, engagement, and retention. With the new Standards for RTOs 2025 placing greater emphasis on learner support and inclusion, RTOs must ensure they have robust strategies in place to meet student needs.
In this session, we’ll explore practical ways to enhance student support services while meeting compliance requirements.
Attendees will learn how to:
This session will provide real-world examples, case studies, and practical tools that RTOs can implement immediately to create a supportive learning environment that fosters student success and compliance. It is ideal for RTO owners, trainers, compliance managers, and student support teams.
Angela Connell-Richards is a leading expert in RTO compliance, AI-driven automation, and digital marketing, with over 30 years of experience in the VET sector. As the CEO of Vivacity, she has helped hundreds of RTOs streamline compliance, optimise operations, and drive growth using AI-powered tools and automation.
A pioneer in AI for RTOs, Angela has built custom ChatGPT bots designed to automate compliance, simplify documentation, and enhance training and assessment strategies. She specialises in practical AI applications, helping RTOs reduce administrative workload, maintain self-assurance, and stay audit-ready 24/7.
Through her RTO Superhero Podcast, national speaking engagements, and training programs, Angela empowers RTO leaders to embrace AI and automation to improve efficiency, compliance, and student engagement.
At the National VET Conference 2025, Angela will share cutting-edge AI strategies, including how RTOs can use ChatGPT to write Training and Assessment Strategies (TAS), automate compliance processes, and transform business operations.
The complexity of compliance, regulation and governance in the sector is making the competitive environment even harder to operate in.
Making sure you have a reputation that is respected by all stakeholders is the key to achieving any objectives. So too is making sure any headwinds you face do not have a long-term effect on your brand.
I will discuss the importance of making friends, not enemies, how to build up your "credibility bank" with governments, peers and potential stakeholders and why any opportunity to network should not be dismissed.
Chief Executive Officer
Institute of Public Works Engineering Australasia (NSW & ACT)
Director
Castle Hill RSL Group
Contributor
Sky News Australia
David Elliott has been the Chief Executive of the IPWEA in NSW since May 2023. A former Minister in the NSW Parliament and decorated army officer, David has extensive experience in media and advocacy.
David has lead three peak bodies and hold post graduate qualifications in communications and public policy.
Session overview coming soon!
Creating assessments that are both compliant and practical can feel like a constant tug-of-war. This session explores how to strike the right balance - ensuring assessments meet regulatory requirements without becoming overly complex, confusing, or disengaging for students and Assessors.
Attendees will gain insights into common compliance pitfalls, best practices for assessment design, and strategies to enhance usability without compromising integrity. Whether you're developing new assessments or refining existing ones, this session will provide practical takeaways to create assessments that are robust, effective, and easy to use.
Perfect for compliance professionals, trainers, assessors, and content developers - this session will leave you feeling more confident in crafting assessments that work for both regulators and learners.
With over a decade in the VET sector, Pia has honed her expertise in assessment development and compliance. Starting as a Trainer and Assessor in Early Childhood Education, she quickly discovered a knack for spotting compliance gaps and developing solutions.
Her experience spans working with RTOs of all sizes across Australia, giving her a deep understanding of ASQA requirements, state funding complexities, audit preparation, and rectifications. She specialises in crafting assessments that not only meet regulatory standards but also enhance learning outcomes and are user friendly.
At Hawkeye Consultancy, Pia is the go-to expert for assessment development, validation, and compliance support—helping RTOs navigate the ever-changing regulatory landscape with confidence.
This presentation explores AI-powered Socratic tutors, a new take on the Socratic Method. This classical technique was devised by the Greek philosopher Socrates to foster critical thinking and active learning. Now we are mixing this method with emerging technology provide interactive, conversational learning support.
Through real-world applications and practical insights, we will discuss the potential benefits of AI Socratic tutoring, including the ability to personalise learning, scale educational support and enhance student engagement. We will critically assess the challenges of integrating AI into vocational education, such as accuracy, ethics and alignment with accredited curricula.
To bring this concept to life, we will demonstrate a Socratic AI tutor in action on-screen, showcasing how it engages students in interactive learning. Participants will also receive hands-on guidance on how to build their own AI-powered Socratic tutor using ChatGPT, with step-by-step instructions. Participants will be provided with a ready-made AI tutor to take away and experiment with for adaptation to their own use-cases.
By the end of this session, participants will gain a clearer understanding of how AI-powered Socratic tutors can support - not replace - traditional teaching. Attendees will leave with actionable strategies, practical experience, and a working AI tutor they can immediately explore and adapt for their students.
Sarah Phillips | Managing Director, Pop Education
Sarah is a leading expert in Vocational Education and Training (VET) with 20 years of experience, including 19 years dedicated to eLearning, digital education, and online assessment. As Managing Director of Pop Education, she specialises in innovative learning design, compliance, and AI-powered simulations for practitioner training.
Sarah has worked with a range of clients including TAFE, higher education, secondary education, private, industry and community training organisations. She has also led several governments sponsored projects to develop resources to statewide distribution.
Sarah continues to drive advancements in online learning, digital accessibility, and immersive education through cutting-edge technology and pedagogical design, and her passion for quality education has led her to see possibilities that AI can bring to learners, always looking for the next way to improve student learning and assessment experiences.
Kerri Neven | Learning designer/Digital developer, POP Education
Kerri Neven is a digital developer, education designer, UX/UI and graphic designer at Pop Education.
She has amassed 27 years of experience as a multi-award-winning educator, leading both teachers and students through evolving digital landscapes.
Coming from a family of coders her first post grad study in 1998 focussed on computers in education and concreted the foundations for her interest in the relationship between humans and technology.
Since OpenAI hit the world she has supported numerous teams and organisations in the adoption and exploitation of ChatGPT, encouraging the construction of critical and creative mindsets.
Always an explorer and early adopter, she is fascinated with the philosophies both behind and in front of AI, and focuses on best practice in utilising technology, keeping humans at the heart of education.
Join us for an interactive workshop exploring a sector-wide cybersecurity uplift project. Gain insights into key initiatives, share your concerns and collaborate with peers to identify practical solutions.
Help shape the future of cybersecurity in your organisation and contribute to building a safer and more secure training ecosystem.
Matt Hunter has over a decade of experience successfully managing changes impacting the public on behalf of the Australian Government.
He is currently leading the Department of Employment and Workplace Relations' Cyber Security Uplift project. Matt is known for his collaborative approach to change, highlighting the importance of stakeholder insights and delivering value for end users.
In recent years, ‘inclusivity’, including access, equity, and the provision of personalised supports, has featured prominently in best practice vocational training and education literature to reduce barriers and challenges in the successful engagement of learners who have diverse needs.
Yet more than ever, there are time limits, financial limitations, institutional considerations or training program constraints to consider in the development of programs, and this can make the task of tailoring learning and teaching to meet the needs of participants seem like an impossibility. Educational practitioners should seek to integrate supports that develop and empower all learners through the use of strategies that cater to a range of needs.
Implementing multi-purpose teaching approaches and methodologies allows for greater cohesion in the learning and development journey for all students in any given cohort and makes lesson planning, preparation and delivery more effective and time efficient. This presentation exemplifies how the 8 Ways of Aboriginal Learning can be incorporated into vocational learning practices to engage and support learners with diverse and varying needs in a more holistic and collaborative fashion.
Rachel Leigh Taylor is an industry leader in Language and Literacy practise with more than 25 years’ experience in vocational and workplace-based education and training programs.
She works with RTOs and Training Providers in cross-cultural settings to design and develop inclusive and student-led learning environments.
Rachel Leigh is currently undertaking a PHD with Monash University in the school of Languages, Literatures, Cultures and Linguistics
Join in for this practical workshop where you'll experience a series of evidence based practices to improve student brain and body regulation.
Experience mini practices including breath and movement and walk away with ideas and tips on how to implement these into the classroom.
Feren Yen has worked in the VET industry since 2015. She is a lifelong learner and over the years has worked for a variety of higher education providers in a range of roles including trainer assessor, lecturer, coordinator and education designer. Currently, she is the Director of the Australian Trauma Education Centre and a Senior Learning and Teaching Specialist at RMIT University.
In 2017, Feren completed a Fellowship with the International Specialised Skills Institute on the topic of engaging and supporting disadvantaged students in adult learning. As of 2023, she is completing an Ed.D with a focus on trauma-aware education for adult learners and was also recently awarded Associate Fellow Higher Education Academy (Indigenous Knowledge).
Outside of higher education, she runs mentoring programs as a Trauma Center – Trauma Sensitive Yoga Trainer in Australasia. Reach out to connect on LinkedIn or connect to grab a chai.
In this session, attendees will learn about Public Skills Australia (PSA)’s approach to developing a comprehensive understanding of the training, education and assessment ecosystem for Government and Public Safety industry-sectors, and an overview of pilot projects being undertaken within some of these workforces to address challenges and opportunities uncovered through the research so far.
Akin to the metaphor of a canvass with a diverse colour palette, PSA’s ecosystem mapping approach recognises that delivery of VET and the task of attempting to improve it requires a big picture view and inquiry of cultural and systemic factors, industry practices, and roles, functions and critical enablers that support effective delivery of VET.
The Projects Portfolio team at Public Skills Australia (PSA) works on an exciting research project commissioned by the Federal Department of Employment and Workplace Relations (DEWR) exploring how to transform, improve and streamline the VET Workforce model.
PSA is a Jobs and Skills Council appointed to work with Public Safety, Government and Corrections industry-sectors.
Ben Mallinson | Research Officer, Projects Portfolio, Public Skills Australia
Milan Orgad | Director, Projects Portfolio team, Public Skills Austalia
While there are many techniques for engaging students, are all equal? Are they useful? Are they even applicable? In fact, what is motivating the student who you want to engage, and can you even engage them?
Well, the issue is that if we don’t know what the underlying social interaction mechanisms are in our VET delivery environment, we are not going to be able to plan for or quickly adapt for the highest likelihood of effective student engagement, nor learn and adjust for our next course session, semester or cohort.
In this session, we will look at a range of educational, psychology, social psychology and management theories and concepts to help you understand what's going on below the surface in your VET delivery environment so that you can better plan and prepare for your student engagement, no matter what a student’s motivation might be.
I started as a vocational education and training practitioner in 1995 as a telecommunications instructor in an enterprise training organisation for four years before returning to the workforce for several years and then returning as a curriculum designer designing a suite of 24 ICT Training Package courses from Certificate II to Advanced Diploma to support that enterprise shift the training of its telecommunications workforce from their previous UEE Training Package electrical foundations to an ICT foundation.
I have been a curriculum designer in a medium size emergency response private RTO organisation (with some deliver), a manager of construction training for two campuses of a WA TAFE organisation, and a curriculum designer/quality officer for a small vocational education and training start up private RTO.
I currently work as a consultant curriculum designer in an enterprise training environment and am a casual lecturer at Murdoch University supporting Murdoch University’s Master of Education minor of VET Delivered to Secondary Students.
Session overview coming soon!
Session overview coming soon!
Angela McGregor is the owner and principal consultant of RTO Consulting who has been offering consulting services throughout Australia, providing guidance, coaching and assistance to businesses wanting to become a RTO, existing RTOs and businesses wanting to develop nationally accredited courses and those looking to establish systems and processes to ensure compliance.
As a practitioner dedicated to sharing knowledge, Angela has consulted through many forums pertaining to compliance issues and improvement strategies for training and assessment services. Angela is known for her current industry, knowledge and success in developing accredited courses and track record in setting up RTOs and assisting RTOs with compliance against the VET Quality Framework.
With around 43% of the adult population in Australia experiencing literacy and numeracy issues, how do we support our students without making life difficult for ourselves?
In this session Jo will cover strategies that take little time and effort but support all our learners - not just those experiencing foundation skills barriers! Best of all, these strategies are based on current research.
If you've been looking for practical ideas to provide support and give everyone the best chance to complete your training this session is for you!
Jo Medlin is an adult literacy and numeracy expert and advocate. She is interested in research into good practice and adult learning theories.
Jo has worked in VET, workplaces, community provision and universities and is on government advisory committees and the Reading Writing Hotline Steering Committee.
She is also president of the Australian Council for Adult Literacy (ACAL). In addition to advocacy within the professional field of foundation skills, she has reached out to raise public and community awareness around adult literacy and numeracy issues (and readability) through media activity, organisation training, and community talks after consulting and appearing on both SBS seasons of Lost for Words.
Jo is an avid reader of cosy archaeology murder mysteries and is always keen to talk about life-long literacy, Jane Austen, Indiana Jones and permaculture.
Session overview coming soon!
Session overview coming soon!
With a career spanning over 25 years in the design, development and management of enterprise digital platforms, Sam Schischka serves as the Product Manager for the Careers and International Skills Division at DEWR. In this role, he provides both technical and customer experience insight for product development and design on the Your Career website.
Instrumental in the initial design and development of the Your Career website, Sam officially flicked the switch in October 2020 to launch the governments digital source of truth for career development advice and support. In the nearly three years since the platform was released, he has been the key business assurance and technical subject matter expert for the NCI, as the site underwent two significant functional and visual upgrades.
As the VET sector continues to evolve, Registered Training Organisations (RTOs) must ensure that their training and assessment practices reflect the needs of an increasingly diverse learner base. For learners who are neurodiverse, culturally and linguistically marginalised (CALM), First Nations, LGBTQIA+, or living with disabilities, inclusive education is no longer optional—it is essential.
With the introduction of the new Outcome Standards for RTOs, there is a stronger imperative than ever to embed Diversity, Equity, and Inclusion (DEI) principles throughout all aspects of vocational education and training. These Standards place a clear focus on learner outcomes, equitable access, and inclusive learning environments - requiring providers to move beyond compliance and towards truly transformative practice.
This interactive session brings together experts to explore practical strategies for fostering inclusion in VET, improving learner engagement, boosting completion rates, and supporting better workforce outcomes. Through real-world case studies, we will explore how RTOs can implement flexible learning pathways, culturally responsive teaching, inclusive assessment methods, and targeted learner support services - all while aligning with DEI principles and the new regulatory expectations.
Designed for RTO leaders, trainers, assessors, compliance managers, and student support staff, this session will provide actionable tools and insights to help create more accessible, equitable, and successful VET programs - ensuring every learner has the opportunity to thrive.
By the end of this session, participants will be able to:
Aimee Yow | Quality Consultant & Auditor (DEI & Education), Audit Express
Aimee Yow is a highly experienced quality consultant and auditor with over a decade of expertise in compliance, quality assurance, and inclusive workforce practices. With a strong foundation in ISO 9001, regulatory compliance, and organisational governance, Aimee has led multidisciplinary teams and managed contractors and technical staff across sectors including Defence, IT, Telecommunications, Utilities, and Retail. Her leadership in training, recruitment, and workforce development is underpinned by a commitment to equity, diversity, and inclusive workplace culture, ensuring quality systems not only meet regulatory standards but also reflect contemporary DEI principles.
Aimee’s broad experience across project management, resource management, quality systems, and HSE has enabled her to design and implement auditable frameworks that support diverse teams, enhance equitable outcomes, and embed inclusive practices into organisational operations. Passionate about shaping workplaces that are safe, inclusive, and high-performing, Aimee brings a DEI lens to every audit, project, and quality system she reviews.
Julie Van Belkom | Quality Consultant & Auditor (DEI & Education), Audit Express
LinkedIn
Julie van Belkom is a highly experienced leader in education management, RTO compliance, governance, and Diversity, Equity, and Inclusion (DEI). With over 20 years in the education sector, Julie has held pivotal roles at reputable institutions, honing expertise in operational excellence, regulatory compliance, and inclusive leadership. A strong advocate for equity in education, Julie has played a key role in embedding DEI principles into training frameworks, governance structures, and organisational culture, ensuring that education providers create inclusive and accessible learning environments for all students, particularly those from underrepresented backgrounds.
Julie’s strategic mindset, ability to communicate complex ideas effectively, and talent for motivating and inspiring teams have contributed to sustained organisational success. With a deep understanding of policy, risk, and compliance in education, Julie continues to drive transformative change, fostering learning environments that prioritise diversity, accessibility, and equity while maintaining the highest standards of regulatory adherence and governance.
Kevin Ekendahl | Chief Executive Officer, Audit Express
Kevin Ekendahl stands at the forefront of tertiary education and compliance, bringing over a decade of specialised experience in audit and educational quality assurance. As the CEO of Audit Express, Kevin has been instrumental in pioneering advancements in audit methodologies and practices within the vocational and higher education sector. His extensive background encompasses a broad spectrum of expertise, from leading intricate compliance audits to advising on regulatory frameworks and standards.
Kevin’s deep-seated knowledge and forward-thinking leadership have not only steered Audit Express to industry prominence but also made significant contributions to shaping the landscape of vocational education and training. His commitment to excellence in education is matched by his passion for sharing knowledge, making him a sought-after speaker, consultant, and authority on tertiary education compliance and quality assurance. With Kevin’s guidance, RTOs across the nation have navigated the complexities of regulatory compliance, transforming challenges into benchmarks of educational distinction.
Full session overview coming soon!
Jobs and Skill Council (JSC) representatives will share and discuss the role and function of JSCs, provide updates on current projects and allow for Q&A.
This 75 min session will include representatives from:
The "Build-a-Bot Workshop" is a hands-on session designed to introduce participants to building basic AI agents.
Attendees will learn to use no-code workfl ow builders to connect applications and automate tasks using AI.
The workshop requires participants to bring an internet-connected laptop or pair up with someone who has one.
There’s a lot of talk about AI - let’s actually do something with it! Learn the fundamentals of using no-code workfl ow builders to connect your favourite apps and get AI doing the work for you.
Come and nerd out with Toby Jones (KnowEllo), Kerri Buttery (VETNexus and Digital Literacy Licence) and Paul Pellier (Accellier) to build your very own basic AI agent that you can start using in your RTO.
In this session you will:
To participate in this session you will require:
Toby Jones | Founder, Knowello
Toby George Jones is a rising talent in the field of emerging technologies, with a particular focus on their transformative potential across various industries.
He is the founder of Knowello, and for the past 15 years, he has been tracking the evolution of technology globally, working closely with educators and institutions to harness the power of cutting-edge innovations.
As a passionate advocate for the integration of technologies like Ai, blockchain, and the metaverse, Toby draws from his experience, offers accessible insights, practical applications, and real-world examples that inspire and empower attendees to embrace the evolving technological landscape.
As a speaker, Toby sidesteps the hype that often surrounds technology trends, directing attention to the real-world advantages these innovations can provide.
Kerri Buttery | Founder, Digital Literacy Licence
Kerri Buttery has worked in the Vocational Education and Training (VET) sector for two decades as a Trainer/Assessor, RTO Manager and also as a Senior Lead Auditor for the Queensland Curriculum and Assessment Authority. Kerri has worked as a consultant for a range of organisations in the areas of establishing Registered Training Organisations (RTOs), conducting internal audits, consulting on VQF compliance, developing accredited courses, convening conferences and events, developing training and assessment materials, conducting professional development workshops and delivering Certificate IV in Training and Assessment.
As the former Director of Content and Strategy for Velg Training, Kerri has extensive experience in providing advice and assistance to Registered Training Organisations in managing compliance, developing assessments and delivering training in line with the VET Quality Framework. She also specialises in eLearning consulting, with a particular focus on the Canvas LMS by Instructure.
Kerri now provides professional development services on everything related to VQF compliance for an RTO through webinars, face-to-face workshops (public and on-demand) as well as presenting at conferences and other events.
Paul Pellier | Founder and Managing Director, Accellier Education
Paul is an energetic and engaging public speaker and a highly experienced VET professional, having held roles such as Quality Manager for a large national RTO. He is passionate about high-quality, modern, flexible education and loves to share ideas and connect with others to build a first-class Australian VET sector.
Paul is the founder and Managing Director of Accellier Education, an RTO with over a decade of service to and success in Australia's VET sector, including the delivery of the Certificate IV in Training and Assessment. Accellier education provides a variety of services to a range of industries, government and defence sectors.
Paul is a self-confessed nerd with a software and digital media background. He loves crafting streamlined, highly automated business systems using tech, freeing his RTO team to do what they do best: serve clients with a delightful course experience.
Real trainers. Real learners. Real results. While some research never leaves the laboratory, Dr Deniese Cox's award-winning work transforms vocational and workplace training. Through hands-on implementation and rigorous measurement, she's uncovered what actually works!
And she knows how to share it – as our highest-rated presenter in 2024, Deniese is known for sessions that are engaging and packed with practical takeaways.
In this unique session, you'll hear not only from Deniese but also from a highly experienced learning designer and trainer, who has implemented her research-informed strategies. The always energetic Shaun Radford will share his authentic experiences, concrete outcomes, and, most importantly, practical techniques you can apply in your classroom tomorrow.
Join us to bridge the gap between research and reality – and get ready to transform your teaching practice.
Dr. Deniese Cox | Founder, TeachingOnline.com.au
Dr Deniese Cox is one of Australia’s leading authorities on effective online teaching strategies. Her journey began as an online trainer who wanted to ensure her own practice was truly effective, and that continued focus has made her the go-to source for proven, actionable online teaching strategies.
Every strategy presented by Deniese in her webinars and workshops has been extensively trialled, refined, and proven to work by diverse educators and learners in a variety of vocational and workplace training contexts. Her commitment to rigorous research sets her apart, and her ability to translate those findings into practical, actionable insights makes her one of the highest rated presenters at conferences and events around Australia.
Shaun Radford | QA Manager for NextGen Group
With over 15 years in the Vocational Education and Training (VET) sector, Shaun has dedicated his career to enhancing learner engagement and achieving high-quality outcomes. As the Quality Assurance Manager for the Domestic
Arm of the NextEd group, he combines his extensive background in fitness education with a passion for innovative learning strategies. Shaun is committed to transforming educational approaches to ensure upskilling and lifelong learning become integral habits for all learners.
He actively collaborates with learning designers and regulators to create systems that not only meet compliance standards but also foster genuine learner development.
How do you lead a team that needs to be both predictable and adaptive? Some parts of what our organisations do are routine. We need systems, policies, protocols and procedures to make replicable tasks easy and consistent.
And ... our industry, organisations, and jobs are not static. As such, we need to be able to lead a team that can adapt, create, experiment and explore. In this session, we explore the environments we as leaders need to build in order to increase our team's ability to do both.
Rod Matthews has developed a reputation nationally and internationally as a leading expert on change and human performance.
He has worked with organisations across the commercial and the not-for-profit sectors for over 20 years. His experience, enthusiasm and natural curiosity have allowed him to build an encyclopaedic knowledge of tips, tools and techniques.
Rod is a voracious reader of many books and an author of 5.
In a world that faces a frightening volume and complexity of issues, Rod believes that our hope lies in our ability to think, create, and evolve.
Whilst designed for Enterprise RTOs, tthis session will benefit all RTOs.
ERTOA is a peak body and, unlike other peak bodies, all involved in ERTOA are actively working in industry. This gives us insights into how to implement items in businesses which draw, as much as possible, from the business.
ERTOA will have a User Guide for how ERTOs can meet compliance with the RTO Standards that providesoptions of workplace documentation that can be used to meet compliance, in lieu of creating RTO documentation to "meet compliance", but will in effect never be used.
In this session, we will work through the key components of the User Guide and include some examples/case studies of how these items have been implemented in the real world.
Gabrielle Deschamps | Executive Officer - ERTOA
Gabrielle Deschamps has been a leading voice in vocational education and training in Australia for more than 20 years, establishing Roubaix Consulting over 16 years ago.
Over those 20 years, Gabrielle has provided leadership to RTOs, and especially Enterprise RTOs through strategic advice on management and compliance. Key to Gabrielle’s work is aligning the Standards for RTOs to each business, rather than aligning business practices to the Standards for RTOs. Whilst that doesn’t sound like a big distinction, it’s HUGE! In addition, Gabrielle has provided support to broader Learning and Development functions for her clients.
Gabrielle has worked for a variety of RTOs across many industries working either within their state or across Australia. Industries include retail, electrical distribution, drilling, transport and logistics and movement, finance, safety, childcare, water management, surf lifesaving, construction, painting, fire and emergency services.
As Vice President (2008-2016) and Executive Officer (2016-present) of the Enterprise Registered Training Association (ERTOA), Gabrielle has been responsible for representing more than 60 Enterprise RTOs to Federal and State Government, developing standards and providing compliance advice.
Pamela Simon | ERTOA President / Surf Life Saving Australia - National Learning and Development Manager
Pamela is the Learning and Development Manager for Surf Life Saving Australia, having joined the national team in January 2014. The role continues her long association with the Surf Life Saving movement following six years as the Academy Education Manager for the NSW state office.
Her current role includes setting the Surf Life Saving learning, development and participation strategy and ensuring the alignment of education products and services across all portfolios – lifesaving, sport, member development and youth. The role also incorporates the management of the SLSA RTO and responsibility for the Participation portfolio, taking in diversity and inclusion and volunteer recognition and retention.
Pamela was appointed a member of the Rescue Commission for the International Life Saving Federation in 2012 and continues to represent SLSA on the Commission and the Education Committee within this. She was named in 2017 as one of the top 36 most influential women in drowning prevention!
Pamela has a Masters in Adult Education and a number of qualifications in VET. She has worked for not-for-profits since 2003 and been employed in the VET system in a variety of roles for more than two decades. She has previously worked in the hospitality industry, both in Australia and abroad.
Engaging students isn’t just about delivering content. It’s about creating meaningful connections that transform passive listeners into active participants. This dynamic session explores practical, fun, and flexible strategies to help educators break down barriers and spark curiosity in classrooms.
We’ll explore how to turn even the most boring topics into engaging learning experiences. Whether you teach in a conventional classroom or a digital environment, you’ll walk away with strategies that make learning stick.
Is it a violation of the law to operate a non-compliant RTO?
Have you ever considered the potential legal ramifications for CEOs, compliance personnel, and training/assessing staff?
These are some of the questions being asked in RTOs everyday.
Join Angela McGregor (RTO Consultant) and Peter Doukas (Lawyer Specialising in RTOs) in this interactive session as Angela presents Peter with a range of plausible scenarios that are happening across RTOs every day, and explores the potential legal consequences in each case.
Peter will draw upon real life, cases of law and situations that have occurred in relation to the scenarios discussed. We will also look at what constitutes ‘non-compliance’ and how it creates a series of legal, ethical and specific obligations to anyone running an RTO.
Angela McGregor | Owner and Principal Consultant, RTO Consulting
Angela McGregor is the owner and principal consultant of RTO Consulting who has been offering consulting services throughout Australia, providing guidance, coaching and assistance to businesses wanting to become a RTO, existing RTOs and businesses wanting to develop nationally accredited courses and those looking to establish systems and processes to ensure compliance.
As a practitioner dedicated to sharing knowledge, Angela has consulted through many forums pertaining to compliance issues and improvement strategies for training and assessment services. Angela is known for her current industry, knowledge and success in developing accredited courses and track record in setting up RTOs and assisting RTOs with compliance against the VET Quality Framework.
Peter Doukas | Managing Director, Denison Toyer Education Lawyers
Peter owns and operates the education law firm Denison Toyer.
Working in the field of Education Law and Corporate Governance since 2007 Peter has acted for over one hundred Registered Training Organisations and Higher Education Providers in various stages of the education management cycle. He routinely acts for colleges in the Administrative Appeals Tribunal and provides extensive advice to RTO Management, Higher Education providers, Educational Conglomerates and Universities. His professional practice also includes providing legal and governance advice to listed and unlisted company boards. He has acted in some of the largest cases involving ASQA in the AAT.
Peter is also active in the multicultural space and acts as a volunteer director on various boards. He is the current chair of the Ethnic Communities’ Council of NSW.
He also works providing pro-bono legal assistance to new and emerging communities, particularly in the establishment of associations and governance structures within NSW.
In Australia Day 2020, Peter was awarded Honour of Member of the Order of Australia for services to Multiculturalism.
Artificial Intelligence (AI) is transforming education, with profound implications for assessment and Recognition of Prior Learning (RPL). In this session, Sharaf Goussous will explore the evolving role of AI in education, from the ethical considerations of open-source vs closed-source AI to its strategic applications in assessment and credentialing.
Attendees will gain insights into how AI is reshaping the way we evaluate learning, from automated grading and adaptive testing to AI-driven RPL. The session will highlight key trends, best practices, and emerging frameworks that support ethical and effective AI integration in assessment.
This engaging and thought-provoking session will provide practical examples and industry case studies alongside a small interactive demonstration showcasing AI’s potential in education. Whether you're an educator, RTO manager, or policymaker, you’ll walk away with a clear understanding of AI’s opportunities and challenges and how to navigate them in the VET sector.
Sharaf Goussous is a Melbourne-based entrepreneur and technologist specialising in Artificial Intelligence (AI) and Education Technology (EdTech). As the Founder and CEO of XponixAI (www.xponix.ai), he leads the development of AI-driven solutions for education, workforce training, and organisational knowledge management. His work focuses on AI-powered assessments, personalised learning, and automation tools that enhance efficiency across industries.
Sharaf also heads Skills Leap Australia (www.skillsleapaus.com.au), an EdTech and eLearning solutions provider dedicated to modernising vocational education and training (VET). Through Skills Leap Australia, he delivers innovative digital learning platforms and learning & assessment solutions that help individuals and organisations adapt to the evolving skills landscape.
Holding a Master’s in Business Information Technology from RMIT, Sharaf has also completed executive education in Disruptive Strategy at Harvard Business School and Exponential Thinking at Singularity University, equipping him with the foresight to navigate emerging technologies and industry shifts.
A frequent speaker at industry events, he advocates for AI’s role in education, workforce development, and digital transformation. Sharaf’s mission is to bridge the gap between AI, education, and industry, empowering organisations with the future of intelligent learning and training.
The revised Standards for RTOs introduce updated definitions for the rules of evidence and principles of assessment—and while the changes may seem subtle, they have big implications for assessment practice. From the way we write and contextualise tasks to how we validate evidence and document assessment decisions, RTOs will need to revisit their approach to quality and judgement.
This session focuses on what’s changed in the definitions—and more importantly, what those changes mean for the way we assess. We’ll look at what’s been removed or reworded, explore how definitions now respond to issues like AI and evolving work practices, and consider what RTOs may need to clarify in their own tools, instructions, and policies.
This session will cover:
Coleen has had 20 years of experience in the VET sector. She has owned and managed various RTOs and is an experienced instructional designer and VET professional.
Coleen is passionate about quality vocational education and the delivery of best practice competency assessment.
With so many cultural backgrounds within our teams and our students, it is important to embrace these cultures to foster relationships, strengthen our curriculum and enhance the student experience.
In this session, I will share stories from my 30 years of working with chefs, trainers and students from many cultures and how they have shaped my teaching, cooking and leadership role at William Angliss Institute.
Attendees will also engage in a number of activities, including a yarning circle which will appeal to your senses.
We'll explore initiatives and activities we have embraced, challenges you may face and how you can enhance cultural diversity in your organisation.
Join me in this session and find out how embracing cultural diversity within your organisation can help paint a bright future.
I have been with William Angliss institute since 2012 and through this journey I have moved from a part time cookery teacher, through to education manager and for the past few years as Head of Campus for NSW. I am a chef by trade with close to 30 years experience in some of Sydney's and the worlds best restaurants.
I still work in the industry and strongly believe in leading by example by maintaining currency through my own lifelong learning journey, and can see how this benefits our staff and our students.
Over the years I have seen the value of embracing diversity in our workplaces and the positive benefits it has on our students journey.
My unique mix of storytelling and thinking outside the box will provide another engaging session, full of tips and techniques, which will continue to support the growth and success of our amazing VET system.
Session overview coming soon!
In a world buzzing with AI news, free trials, and endless tools, it’s easy to feel overwhelmed.
Join Toby as he cuts through the noise, sharing best practices and real-world insights to help you focus on what really matters.
Whether you're just getting started or your team is already underway in your AI adoption journey, this interactive session offers practical strategies, ready-to-use templates, and actionable ideas you can apply immediately.
Drawing on real experiences and case studies, this session is designed to help you move beyond the hype and make meaningful progress with AI.
Toby George Jones is the founder of Knowello.
He is a rising talent in the field of emerging technologies, with a particular focus on their transformative potential across various industries. For the past 15 years, he has been tracking the evolution of technology globally, working closely with educators and institutions to harness the power of cutting-edge innovations.
As a passionate advocate for the integration of technologies like Ai, blockchain, and the metaverse, Toby draws from his experience, offers accessible insights, practical applications, and real-world examples that inspire and empower attendees to embrace the evolving technological landscape.
Session overview coming soon!
In an evolving VET landscape, how can we ensure our training programs truly meet the needs of diverse student demographics? This session explores the process of redesigning and developing engaging, flexible training programs that drive student engagement, satisfaction and completion rates.
Attendees will gain insights into aligning resources with student needs, implementing updated support mechanisms, onboarding and equipping trainers for success, and embedding flexibility to enhance learning outcomes. Learn from real-world experiences how small but strategic changes can significantly improve student engagement and course completion.
Whether you’re looking to refresh your existing resources or embark on a full program overhaul, this session will provide practical strategies to support student success in your RTO.
eff Irvine serves as the Head of Training at the Real Estate Institute of Queensland (REIQ), where he oversees the development and delivery of comprehensive training programs for real estate professionals.
With over 20 years of industry experience, Jeff ensures that students receive practical, real-world insights throughout their education. Under his leadership, REIQ offers tailored assistance through various support pathways, including one-on-one consultations and an eLearning portal equipped with webinars and resources designed to enhance the learning experience.
Jeff is committed to student success, providing virtually unlimited support to help learners navigate their courses and assessments effectively. His dedication to quality education has been instrumental in positioning REIQ as a leading provider of real estate training in Queensland.
One of the hottest topics of 2025! With the introduction of the new requirement in the Outcomes Standards for RTOs 2025, Registered Training Organisations (RTOs) must have procedures in place to assess the digital literacy of students prior to enrolment.
This assessment is essential to determine the suitability of students for the training product they wish to undertake. RTOs need to understand the digital literacy requirements specific to each training product they offer. Kerri will take participants through the process of determining unit and qualification requirements, documenting these requirements and determining student suitability.
This session will explore:
Kerri Buttery, the founder of VETNexus and Digital Literacy Licence, has worked in the Australian education sector since the 1990s. With a background as a Business and Technology teacher in Queensland schools, Kerri is passionate about the use of technology in education and how this can be used to engage learners and streamline the role of the educator.
With post-graduate university degrees in information technology and eLearning, Kerri has been positioned as an early adopter of artificial intelligence in education. Kerri has presented at numerous conferences on the topic of generative AI and written courses specifically for teachers on how to make use of this technology in the classroom and beyond.
Kerri was named on The Educator’s Top 50 Hot List in 2023 and achieved the Consumer Strength Champion Highly Commended award from Women in Technology.
With revised Standards for RTOs and ASQA moving towards a self-assurance model of regulation, there is a new landscape for RTOs to manage. How do you know you are a quality RTO producing quality outcomes?
In 2017, TAFE SA had a very public compliance challenge. In 2024, TAFE SA was named Large Training Provider of the Year at the Australian Training Awards. This transformation was grounded in academic governance and rigorous self-assurance.
This session explores the key strategies, frameworks and measures that have enabled TAFE SA to introduce and embed a culture of continuous quality improvement, offering valuable insights for RTOs seeking to navigate the new regulatory environment with confidence.
Mark Croft is the Director, Quality and Compliance at TAFE SA and has held this role, and preceding iterations, since April 2018. He has responsibility for VET compliance, self-assurance and course accreditation, Higher Education academic governance, AVETMISS compliance and reporting, Commonwealth Student Loans compliance and reporting, and issuance of AQF certification.
Mark has been at TAFE SA for 25 years and has been involved in the quality and compliance function for 21 years. He has coordinated multiple RTO re-registrations, experienced multiple regulator audits and has led off-shore audits of transnational agreements. He recently led TAFE SA’s re-registration as an Institute of Higher Education with the Tertiary Education Quality and Standards Agency (TEQSA) for the maximum 7 years. He is a member of the ASQA Stakeholder Liaison Group, and has been a member of the TDA Quality, Regulation and Compliance (QRC) Policy Network since its inception and was Chair of this Network from June 2022 to June 2024.
This session is based on 6 interactive activities that can be contextualised into any setting. It explores expanding teaching practice with activities that have been trialled and work !
The session will use the educators to demonstrate the strategies or involve everyone in some of the activities. It is an up out of your seat session!!
Join Kay to learn about:
Developing the capability of educators has been Kay Schlesinger’s passion and central to her professional work for the past 30 years.
Kay has worked in numerous educational sectors, including schools, VET, Higher Education and Industry. In 2024 Kay partnered with 15 TAFES/ HE organisations across Australia delivering Professional Learning and sharing insights at numerous conferences. Kay believes that engaging educational experiences transform lives and educators play a big part in the transformation of learners. Kay works continually to actively engage educators and model exemplary practice by using innovative teaching and learning strategies that can easily be adapted to varied settings.
In 2020 Kay was awarded an International Specialised Skills Institute (ISSI) Fellowship by the Department of Education for her innovative work with new educators. Her research encompassed visits to both Canada and the USA to share ideas and programs. Kay has been published in VELG Editorial VET eZine in November 2022: New educators: present, productive, and positive in our organisations. She works with organisations, leaders and new educators to increase the positive experiences of beginning teachers. As part of her current portfolio Kay works as a Program Manager for ISSI, leading other Fellows. She has presented to various forums including TAFE Directors Australia and has recently advised the Department of Education around initial teacher qualifications.
The mapping matrix for a unit of competency is the key document crucial to compliant assessment. A review of a mapping matrix can lead to enormous improvements in an assessment tool and, therefore, importantly, in the knowledge and skills being demonstrated by learners.
This session will take a deep dive into mapping, considering the key features of ‘good’ mapping practices and highlighting some common issues and non-compliances.
There will be consideration of different approaches to mapping, with practical examples provided of important and often-missed aspects of unit criteria that lead to poor mapping practices.
Examples of mapping for a range of units will be shown, offering participants the opportunity to evaluate different approaches, identify areas of concern and develop an understanding of best practice.
Participants will be encouraged to reflect on their own mapping practices, offering the opportunity post-session to analyse for themselves potential areas for improvement when it comes to their assessment mapping matrices.
Sarah began her career as a secondary school teacher of boys, undertaking research and completing a Masters in Education focused on engaging boys in learning.
Sarah has spent over 20 years consulting in a variety of areas relating to learning and teaching. Over the years, Sarah has worked with schools, teachers and VET trainers to design curriculum, programs and assessment, effectively implement differentiated teaching, support students with additional needs, build positive relationships in classrooms and increase engagement in schooling amongst young people.
In her role running her own RTO, Sarah supported the implementation of VET Certificate II and III in Applied Language across Australia in twelve different languages, including First Languages in remote indigenous communities. Following acquisition of her RTO, Sarah shifted into a management role, overseeing all aspects of compliance, learning and assessment under third party arrangements across 3 RTOs and 50 qualifications.
Sarah is currently Head of Partnerships at ReadCloud, supporting relationships with schools delivering a range of VET qualifications across Australia. Sarah is passionate about supporting trainers to engage in reflective and current best practices, to enjoy their work in VET classrooms, Sarah works with schools to ensure positive and successful experiences and outcomes for students.
Session overview coming soon!
Generative AI has revolutionised the way we work, problem-solve and create content, but the key to unlocking its full potential lies in the art of prompting.
This session explores how effective, high-impact prompts can be engineered using the five steps of the CRUST method.
Attendees will have the opportunity to practice crafting new prompts and discuss strategies for refining AI interactions for better results.
Marc Ratcliffe is a globally recognised leader in vocational education, renowned for his dynamic approach to training.
As CEO and founder of MRWED Training and Assessment, he has dedicated over 30 years to enhancing trainer capability. A passionate advocate for "edu-tainment," Marc blends engagement with expertise, making learning both impactful and enjoyable. With extensive international experience, he continues to shape the future of training through innovation and best practice.
In a sector marked by constant change, competing demands, and evolving expectations, leaders in VET must navigate uncertainty while staying true to their values. This interactive session will explore what it means to be a real, authentic leader—one who builds resilience, embraces vulnerability, and leads with confidence, even in the face of the unknown.
Through real-world discussions and practical strategies, we’ll tackle three key leadership challenges:
By the end of this session, you’ll walk away with actionable insights, practical tools, and a renewed sense of confidence in your leadership journey. This isn’t about having all the answers—it’s about leading with authenticity, adaptability, and impact.
With a background in learning design and business management, Brooke brings a wealth of bright ideas, energy, and creativity to RTO Works and Didasko Online. Her focus is on business strategy and growth and she's constantly looking at ways to streamline operations and innovate within the sector.
Brooke's passion for people and the planet is apparent in how she leads her team. She encourages an internal culture of respect and trust allowing her team to grow and thrive under her guidance.
This session aligns with / support Standards 3.1 & 3.2 (Continuing professional development)
They’re known as an Awesome Foursome and are four of our highest-rated NVC presenters. They’re here to share proven strategies to make professional development truly stick!
In this dynamic session, they’ll tackle the common frustration of "PD Amnesia" and reveal practical techniques that transform one-off learning into lasting practice.
Delegates will discover how to select, absorb, and implement professional development that actually enhances their training toolkit.
Whether you're a seasoned leader or a new educator, you'll walk away with actionable approaches to ensure your own professional growth translates into meaningful impact.
Come ready to participate, reflect, and revolutionise your approach to professional development!
Dr. Deniese Cox | Founder, TeachingOnline.com.au
Dr Deniese Cox is one of Australia’s leading authorities on effective online teaching strategies. Her journey began as an online trainer who wanted to ensure her own practice was truly effective, and that continued focus has made her the go-to source for proven, actionable online teaching strategies.
Every strategy presented by Deniese in her webinars and workshops has been extensively trialled, refined, and proven to work by diverse educators and learners in a variety of vocational and workplace training contexts. Her commitment to rigorous research sets her apart, and her ability to translate those findings into practical, actionable insights makes her one of the highest rated presenters at conferences and events around Australia.
Kerri Buttery | Founder, Digital Literacy Licence
LinkedIn
Kerri Buttery, the founder of VETNexus and Digital Literacy Licence, has worked in the Australian education sector since the 1990s. With a background as a Business and Technology teacher in Queensland schools, Kerri is passionate about the use of technology in education and how this can be used to engage learners and streamline the role of the educator.
With post-graduate university degrees in information technology and eLearning, Kerri has been positioned as an early adopter of artificial intelligence in education. Kerri has presented at numerous conferences on the topic of generative AI and written courses specifically for teachers on how to make use of this technology in the classroom and beyond.
Kerri was named on The Educator’s Top 50 Hot List in 2023 and achieved the Consumer Strength Champion Highly Commended award from Women in Technology.
Chemène Sinson | Principal, Chemène Sinson L&D Advisory
Chemène is a freelance learning and performance specialist who helps individuals and organisations design, develop and deliver learning and assessment experiences that lead to improved performance.
She draws on her diverse experiences as an elite athlete and coach, school teacher, writer, facilitator and presenter, to mentor and support experienced facilitators and assessors with their ongoing development. In VET, Chemène specialises in TAE and has written TAE resources used by more than 150 organisations to date. She is a regular speaker at conferences and special events.
Kay Schlesinger | Director, KGed Consulting
Developing the capability of educators has been Kay Schlesinger’s passion and central to her professional work for the past 30 years.
Kay has worked in numerous educational sectors, including schools, VET, Higher Education and Industry. In 2024 Kay partnered with 15 TAFES/ HE organisations across Australia delivering Professional Learning and sharing insights at numerous conferences. Kay believes that engaging educational experiences transform lives and educators play a big part in the transformation of learners. Kay works continually to actively engage educators and model exemplary practice by using innovative teaching and learning strategies that can easily be adapted to varied settings.
In 2020 Kay was awarded an International Specialised Skills Institute (ISSI) Fellowship by the Department of Education for her innovative work with new educators. Her research encompassed visits to both Canada and the USA to share ideas and programs. Kay has been published in VELG Editorial VET eZine in November 2022: New educators: present, productive, and positive in our organisations. She works with organisations, leaders and new educators to increase the positive experiences of beginning teachers. As part of her current portfolio Kay works as a Program Manager for ISSI, leading other Fellows. She has presented to various forums including TAFE Directors Australia and has recently advised the Department of Education around initial teacher qualifications.
Session overview coming soon!
David Garner is the Principal Consultant at [consult dg] and provides advice, development and research to the VET sector. He has worked in a variety of compliance related roles for over 15 years. He also currently works in staff roles for two RTOs delivering a range of courses to overseas students in Sydney, Melbourne and Perth.
Most recently, as the General Manager Regulatory Operations for the Australian Skills Quality Authority, David was responsible for implementing ASQA’s regulatory strategy nationally.
David was also Director, Training Quality, in the Queensland Department of Education and Training. Prior to joining the Queensland department in 2005, David worked in and managed training providers for many years. David also has been active in sports administration for over 30 years
Trainers face increasing demands to deliver high-quality, engaging content, but often on a shoestring budget. This session focuses on reducing these pain points by leveraging the power of Artificial Intelligence (AI) to transform the design and delivery process.
AI offers an exciting range of powerful tools that can help streamline workflows, accelerate content creation (for both virtual training and face-to-face classes), enhance creativity, and improve learner outcomes.
This session will showcase at least 8 AI tools that will help attendees to transform their training practices and enable them to create dynamic learning options in a fraction of the time.
Marc Ratcliffe is a globally recognised leader in vocational education, renowned for his dynamic approach to training.
As CEO and founder of MRWED Training and Assessment, he has dedicated over 30 years to enhancing trainer capability. A passionate advocate for "edu-tainment," Marc blends engagement with expertise, making learning both impactful and enjoyable. With extensive international experience, he continues to shape the future of training through innovation and best practice.
This session will focus on creating a neuro-inclusive learning environment in VET, exploring why neurodivergent students may struggle to speak up and the crucial role of advocacy in fostering open communication.
The panel of presenters will discuss the importance of diagnosis and self-identification for understanding one’s learning strengths and challenges, as well as the extended development time neurodivergent individuals may need, which challenges the idea that adults are solely responsible for their own learning.
VET educators will gain practical strategies for supporting neurodivergent learners, along with insights into how senior leaders can drive positive change through advocacy.
Real-life case studies will highlight effective support methods, emphasizing that teaching is adaptable, and different approaches can lead to successful outcomes. Sensory-friendly elements, such as dimmed lighting, calming music, and fidget toys, will be included to ensure an inclusive environment.
The session will also allow time for audience questions and discussions on neurodiversity advocacy.
Will Wheeler | Founder/Director Neurodiversity Academy
Will Wheeler is the founder and director of Neurodiversity Academy, a social impact organisation dedicated to fostering neuro-inclusive education and workplaces. As a neurodivergent individual with dyslexia and ADHD, Will has firsthand experience of the challenges faced by neurodivergent students, including discrimination, bullying, and a lack of appropriate support within tertiary education.
With over 16 years of experience in the Vocational Education and Training (VET) sector, Will has witnessed the gaps in understanding and supporting neurodivergent learners. This has fuelled his mission to create systemic change by advocating for neuro-inclusive practices that empower both educators and students.
Through Neurodiversity Academy, Will and his team work to raise awareness, provide training, and drive meaningful change in learning environments. His ultimate goal is to connect neurodivergent students with organisations that embrace neuro-inclusion, ensuring they receive the support they need to thrive academically and professionally.
Passionate about creating accessible learning pathways and fostering positive student experiences, Will is committed to equipping neurodivergent individuals with the skills and confidence they need to succeed in their careers. His work is helping to shape a future where education is truly inclusive, empowering every learner to reach their full potential.
Dr Natasha Arthars | Postdoctoral Researcher at QUT
LinkedIn
Dr Natasha Arthars is a Postdoctoral Research Fellow at Queensland University of Technology with a strong commitment to enhancing the student experience in VET and higher education. She holds a PhD in Education from the University of Sydney, a Master of Learning Sciences and Technology, a Master of Business, and a Bachelor of Training and Development, along with multiple VET qualifications, including a Certificate IV in Training and Assessment.
Natasha began working in the VET sector in 2008, managing and delivering training while developing an understanding of the challenges students encounter, particularly in online learning environments. She currently serves as an advisory board member for the Neurodiversity Academy, is an executive committee member of the Australasian Vocational Education and Training Research Association (AVETRA), and the Queensland representative for the Australian Council of Deans Vocational Education Group (ACDEVEG).
Her research is centred on leveraging technology and participatory design to create student-centred learning environments that support learning and engagement for all students, including those who are neurodiverse. Natasha has authored over 20 publications and received national recognition for her contributions to student learning. She brings a unique perspective shaped by her experiences as a neurodiverse student, educator, and researcher.
Gemma (Gems) Mclean | Regional Director K12 – APAC - Instructure
Gemma McLean is a passionate advocate for diversity, inclusion, and mentorship in the technology sector, particularly in SaaS and educational technology. With extensive leadership experience, she is dedicated to empowering individuals and creating environments where innovation and diverse perspectives thrive. Gemma believes in the power of diverse voices and strives to ensure that all individuals have the opportunity to contribute and succeed in the tech world.
Diagnosed with ADHD later in life, Gemma embraces her neurodiversity as a superpower, rather than a setback. Instead of focusing on the challenges, she celebrates her achievements and leverages her unique strengths. Her creativity, interpersonal intuition, energetic enthusiasm, and rapid problem-solving skills have fueled her career, allowing her to break barriers in the industry. She proves that success is not about having a “perfect” brain but about using one’s distinct qualities to make a meaningful impact.
Through her work, Gemma is committed to making technology more accessible and impactful for all. She actively mentors others, advocating for inclusive hiring practices and leadership opportunities for underrepresented groups in tech. By sharing her journey and embracing her individuality, she inspires others to recognize their strengths and pursue their goals, no matter the obstacles.
Gemma's mission is to build a more inclusive, innovative tech industry where diverse talents and perspectives are not only welcomed but celebrated. Her leadership continues to inspire others to harness their unique abilities and contribute to a more equitable future in tech.
Josh Michel | Head of Campus, William Angliss Institute of Sydney
I have been with William Angliss Institute since 2012, and through this journey, I have moved from a part-time cookery teacher, through to education manager and for the past few years as Head of Campus for NSW. I am a chef by trade with close to 30 years' experience in some of Sydney's and the world's best restaurants. I still work in the industry and strongly believe in leading by example by maintaining currency through my own lifelong learning journey, and I can see how this benefits our staff and our students.
Over the years I have seen the value of embracing diversity in our workplaces and the positive benefits it has on our student's journey.
My unique mix of storytelling and thinking outside the box will provide another engaging session, full of tips and techniques, which will continue to support the growth and success of our amazing VET system.
Communication: the one skill that improves almost everything. No matter how technically brilliant you are, if you can’t communicate effectively, any message you share or instructional approach you use, will be negatively impacted.
During this presentation, we’ll explore, practise and play with, two essential communication foundations all educators and presenters need to master.
Presented by Tony Kirton, a VET trainer with 15 years’ experience, this session is focused on two of Tony’s top seven communication techniques that differentiate great educators from the rest.
Join this session and you will learn:
You will leave with specific behaviours that require only self-awareness and deliberate practise to apply.
This session is for both beginners and experienced presenters, trainers and facilitators looking to improve their communication skills well beyond that of the average presenter. It goes beyond the typical content taught in the Certificate IV and both Diplomas from the Training and Education Training Package.
Bring an internet-connected device and a friend (they will thank you later).
Tony Kirton is a facilitator and instructional designer with more than a 15 years’ experience in organisational learning and development, 12 of those years in VET education.
As a facilitator Tony primarily teaches educators and trainers how to design and deliver engaging and meaningful learning.
As an instructional designer, Tony has overseen and personally designed hundreds of training programs and more than one thousand assessment resources from more than 30 different vocational qualifications. He is the author of one of NSW's most used assessment tools for the General Construction Induction White Card (CPCWHS1001).
He holds a Master’s Degree in Business and Commerce (spec. HR & IR) and two Diplomas in Vocational Training and Learning Design.
The delivery of Vocational Education and Training in senior secondary schools (VETDSS) requires a robust governance framework to ensure high-quality training, student safety, and compliance with both education and training regulations. As schools take on the dual responsibility of delivering academic and vocational pathways, it is essential that leadership, risk management, and continuous improvement are embedded into their governance practices.
Under the revised Outcome Standards for RTOs, senior secondary schools offering VET must ensure clear accountability structures, effective risk management, and a culture of compliance and integrity. This session will explore Quality Area 4: Governance, focusing on how schools can meet RTO requirements while navigating the complexities of the secondary education system. Key topics include defining roles and responsibilities, managing third-party arrangements, safeguarding students under 18, and implementing self-assurance practices to continuously improve training delivery.
Through case Studies, interactive discussions, and practical strategies, participants will gain insights into how senior secondary schools can strengthen governance, ensure compliance with regulatory bodies, and support students in achieving successful VET outcomes. Designed for school leaders, VET coordinators, trainers, and compliance officers, this session will provide actionable strategies to enhance governance in senior secondary VET programs.
Learning Outcomes:
About Kevin:
Kevin Ekendahl stands at the forefront of tertiary education and compliance, bringing over a decade of specialised experience in audit and educational quality assurance. As the CEO of Audit Express, Kevin has been instrumental in pioneering advancements in audit methodologies and practices within the vocational and higher education sector.
His extensive background encompasses a broad spectrum of expertise, from leading intricate compliance audits to advising on regulatory frameworks and standards. Kevin’s deep-seated knowledge and forward-thinking leadership have not only steered Audit Express to industry prominence but also made significant contributions to shaping the landscape of vocational education and training. His commitment to excellence in education is matched by his passion for sharing knowledge, making him a sought-after speaker, consultant, and authority on tertiary education compliance and quality assurance.
With Kevin’s guidance, RTOs across the nation have navigated the complexities of regulatory compliance, transforming challenges into benchmarks of educational distinction.
About Matthew:
Matthew has a wealth of experience working in a range of roles across the Vocational Education and Training Sector, having worked as a former policy advisor to the Victorian Minister of Skills & Training, also as the National GM of Quality & Compliance for a large RTO, and as an RTO manage prior to establishing Audit Express.
Matthew has had experience with applying for and managing various state & federal funding contracts. Matthew is passionate about improving the overall quality of education.
Professor Barney Glover, AO, began his five-year term as Commissioner of Jobs and Skills Australia on 15 April 2024.
Professor Glover is a distinguished academic leader, an accomplished mathematician and mathematics educator with significant experience in developing strong relationships with the vocational education sector. He is well respected for his engagement with First Nations Australians and disadvantaged communities.
He was Vice-Chancellor and President of Western Sydney University for ten years, from 2014-24, and in 2019 was appointed an Officer of the Order of Australia for distinguished service to tertiary education, professional associations and cultural organisations. In 2015, Professor Glover was awarded the title of Emeritus Professor for his outstanding leadership whilst Vice-Chancellor of Charles Darwin University from 2009 to 2013.
Professor Glover previously held the roles of:
Professor Glover is a Fellow of the Australian Academy of Technological Sciences and Engineering (FTSE), a Fellow of the Royal Society of NSW (FRSN), and a Member of the Australian Institute of Company Directors (MAICD).
He has served on the boards of a diverse range of corporate organisations and several state and national centres covering areas such as health and medical research, energy, mineral exploration, and telecommunications.
Saxon Rice has extensive experience across the VET and employment services sectors as well as the public policy process. Ms Rice previously held a range of senior government, VET and management positions.
She was Assistant Minister for Technical and Further Education in the former Queensland Government from 2012 to 2015, and Chair of the then Ministerial Industry Commission responsible for industry engagement.
Ms Rice is a former Director of Global Business Development for an Australian employment services company and was responsible for significant growth into new countries in the European and Asian markets.
Ms Rice commenced as a Commissioner of ASQA on 16 April 2018, before being appointed as Chief Commissioner and CEO (initially Acting) on 7 October 2019.
With effect from 1 January 2021, Ms Rice was appointed CEO for a period of five years.