Get ahead in all things VET. Become a member today.
      Forgot password?
Sign up or sign in

Complaints: Good Practice Guide for Public Sector Agencies September 2016

Contributors
Victorian Ombudsman

Version
VT1.0

This guide aims to help you and your agency handle complaints well. It outlines the guiding principles and practical steps involved in the three key stages of good complaint handling.

Why join?

Our vision is to educate, inspire, and empower by providing quality, flexible and innovative products and services - the Velg Training membership program is no exception. Packed full of exclusive benefits, our membership program provides access to a range of member-only privileges. Watch now to hear more about these privileges!

Learn more about our plans


Already a member?

Login

Follower
Profile
Follower

FREE

Benefit from a free Velg Training profile and receive our fortnightly newsletter

Individual
Membership
Individual

$299/year
incl. GST

All the great benefits of membership extend to the named individual

Individual Plus
Membership
Individual+

$399/year
incl. GST

Benefits extended to the named individual

+

PD upload & storage

+

PD history export

Corporate
Membership
Corporate

$999/year
incl. GST

Benefits extended to unlimited sibling accounts

+

Account administrator to manage team

+

Track sibling PD history

Corporate Plus
Membership
Corporate+

$1499/year
incl. GST

Benefits extended to unlimited sibling accounts

+

Multiple account administrators to manage team

+

PD upload & storage

+

PD history export

Contact us

Need some help? Visit our help section to get answers to your questions.

start livechat