Webinar Recording: Beyond Excellence

Please note that the revised Standards for Registered Training Organisations were publicly released on 1 October 2024 and will come into full regulatory effect from 1 July 2025.

The Standards for Registered Training Organisations (RTOs) 2015 will continue to apply until then.

This webinar recording refers to, and is based on, the requirements for the current regulatory environment.

Topic overview:

If excellence is expected, what are you doing in your organisation to move beyond excellence?

This webinar examined the factors that successful organisations use to consistently rise above the rest.  It identified the three critical components that Training organisations must have to deliver truly outstanding results and value to all those they serve.

Join Marc Ratcliffe as he explores the ideas of transcending the current climate of compliance and looking at quality and service through a new lens.

Uncover emerging learning trends that training organisations need to be aware of to enable them to build capacity. Walk away from this webinar inspired to go beyond excellence, with a light paper to support you.

What was covered in the session:

• Defining excellence
• How to Stand Out
• Uncompromising commitment to quality
• Fanatical obsession with service
• Insatiable thirst for learning
• Practical Examples

Webinar content targeted towards:

• CEO/Owners
• RTO/Compliance Managers
• Trainer and Assessors
• Heads of Faculty/Department/Area Managers
• Consultants
• Curriculum Developers
• L & D Managers

Webinar duration: 60 minutes

Bio of presenter:

Marc Ratcliffe is a multi-award-winning trainer, author and education entrepreneur. He is the CEO and founder of MRWED Training and Assessment, a private RTO that specialises in Trainer Training. He is a strong advocate for "edu-tainment" and believes that learner involvement and fun are integral to student success.  He has delivered over 300 training and assessment courses since 2000 and continues to be an in-demand conference speaker and workshop facilitator, having presented at more than 50 conferences in a dozen countries in the past decade and was recently named as the winner of the “Best Training and Development Leadership” Award for 2017 at the World Training and Development Congress in Mumbai.

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