How can we help you?

Webinars

• Registration
• Group Discounts
• System Requirements
• Test your System
• During the Webinar
• Post Webinar
• General

Registration

Q: How do I register for a webinar?

A:  Please note your registration at a webinar event is a two step process:

1. Purchase your ticket from our website - Webinar Events Page .  Once you have PAID for your event, you will receive a confirmation email that contains a link so that you can register your SEAT on our webinar platform
2. Register your SEAT on our webinar platform. (This process is similar to checking in for a flight and selecting your seat on the plane)

• In order to finalise your webinar registration, you must enter your full name and email address using the  link provided inside your confirmation email to register for the unique Zoom URL. You will be sent an email from the webinar website host Zoom, which will contain a link to the  webinar and the course materials.
• Zoom does not store your contact details for their own use.

Velg Training automatically sends you the following correspondence:

• Paid Tax Invoice - confirming payment of your ticket
• Confirmation Email - confirming your ticket purchase and providing you with the Zoom URL that requires your SEAT registration
• 7 Day reminder notice - reminding you of your event and including again the Zoom URL that requires your SEAT registration (in case you had not had time to register your SEAT on the webinar platform)

Once you have registered your SEAT on the Zoom webinar platform you are also automatically sent reminder notices direct from the webinar platform itself at 7 days, 1 day and 1 hour prior to the event.  These require no action and are simply reminders that you may like to add to your calendar.

If at any time you have any questions about the Registration Process, please do not hesitate to contact the events team webinar@velgtraining.com (Ph: 07 3866 0888)