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This webinar is one of five available during Velg Training's dedicated Focus Week: The revised Standards

About this webinar

As part of Focus Week’s examination of the revised standards for RTOs, this session will unpack the administrative arrangements RTOs must have in place.

This includes exploring the  amended transition arrangements, certification, credit transfer and  record retention. David will discuss the importance of managing feedback and complaints as well as continuous improvement approaches. 

This session is most suitable for owners, compliance and operational managers and administrative staff.


Key topics covered within the webinar

  • Transition
  • Assessment Retention
  • Certification & record keeping
  • Credit Transfer
  • Feedback Complaints and Appeals
  • Continuous Improvement

NB. Can't make the session?
We send out all electronic resources to registrants within 72 hours of the session closing. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging on to the online training session.

Date & Time

Friday 20th June 2025
11:00am - 12:30pm (AEST: QLD)

Other timezones:
11:00am - 12:30pm (AEST: NSW, ACT, VIC, TAS)
10:30am - 12:00pm (ACST: SA)
10:30am - 12:00pm (ACST: NT)
9:00am - 10:30am (AWST: WA)

Who should attend

Anyone responsible for the administrative processes and practices within the RTO:

  • RTO Owners
  • Compliance Managers
  • Operational Managers
  • Administrative Staff

What to expect

Presented by David Garner, you will be provided with the following resources after the event:

  • PowerPoint (in PDF format)
  • Recording of the webinar (three months access)
  • Additional electronic resources

Presenters

David Garner

Consultant

David Garner is the Principal Consultant at [consult dg] and provides advice, development and research to the VET sector. He has worked in a variety of compliance related roles for over 15 years.

Most recently, as the General Manager Regulatory Operations for the Australian Skills Quality Authority, David was responsible for implementing ASQA’s regulatory strategy nationally, including monitoring compliance of both training providers, and intending providers, against the VET Quality Framework and Educational Services for Overseas Students Act.

David was also Director, Training Quality, in the Queensland Department of Education and Training. Prior to joining the Queensland department in 2005, David worked in and managed training providers for many years. David has been active in sports administration for over 30 years and sat for many years on the board of the Queensland Fitness, Sport and Recreation Skills Alliance.

Program

Friday, 20 June 2025

10:45am (AEST:QLD) - 11:00am (AEST:QLD) Join Time: Audio Test
11:00am (AEST:QLD) - 12:30pm (AEST: QLD) Webinar

Opportunities to interact

Registration options

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